When setting up WAY in your company, one of the steps necessary will be to install WAY software on each company device. This process requires manual input by you - we'll help you within this article to guide you through the steps.
It can be done in less than a minute:
This video shows all necessary steps on macOS Ventura, the steps differ on previous versions. See the guide below for full directions.
On the day of the software rollout, you will receive an email from WAY. Inside this email, you will find your personal login credentials, which you will need in step 4.
Open this link on the Mac you want to install WAY on:
Connect this MacAccept the EULA by selecting the checkbox and click on "Enroll".
You will now see the login page. Please enter the login credentials you received inside our email and click on "Authenticate".
If you are using Safari, you will be asked if you want to allow downloads on "operator.hexnodemdm.com". Please click "Allow". In any other browser, the download will start immediately.
If you are using Safari, a new notification will appear in the top-right corner of your screen.
If this message doesn't appear, navigate to your "Downloads" folder and open the just downloaded file called "hexnodemdm.mobileconfig". The notification should now show up.
The next steps differ between macOS versions, please see below to find the correct steps for your version of macOS. You can see which version of macOS you are using by clicking the Apple logo in the top-left corner of your screen and choosing "About this Mac". If your macOS version is macOS 12 Monterey or earlier, click here.
For macOS 13 Ventura and above
Click on the Apple logo in the top-left corner of your screen and choose "System Settings...".
Inside the system settings sidebar on the left, click on "Privacy & Security" and scroll down to the bottom of the list on the right side.
Scroll down until you reach the "Other" section and see the "Profiles" button. Click on the "Profiles" button.
Double-click on the shown entry (in this example "Operator Management Profile" but the name may differ on your system).
In the now opened dialog, you need to enter your Macs username and password and click the "Enroll" button.
The profile will now be installed. This may take a moment.
After the profile was successfully installed, a new notification will appear in the top-right corner of your screen. You can close it by hovering your mouse pointer over the notification and clicking on the X symbol.
All done now! - If you have questions or problems during this process, just reach out through your Slack or Microsoft Teams space or click on the bubble in the bottom-right.
For macOS 12 Monterey and earlier
Click on the Apple logo in the top-left corner of your screen and choose "System Preferences...".
Inside the system preferences, click on "Profiles".
Inside the profiles section, search for "Hexnode MDM" (name may differ on your system) and click on "Install...".
You will be asked if you are sure you want to install the "Hexnode MDM
Profile". Please click "Install".
On this last screen, you need to enter your Macs username and password and click the "Enroll" button.
All done now! - If you have questions or problems during this process, just reach out through your Slack or Microsoft Teams space or click on the bubble in the bottom-right.